WHEN SHOULD YOU CALL 9-1-1?

You should call 9-1-1 whenever you believe there is an immediate threat to life or property. Generally this involves crimes, medical emergencies and safety hazards that are in progress or have just occured.

Some examples are:

Medical Emercencies

Fires

Robberies

Traffic Accidents

Suspicious person or vehicles currently in the area.

Disturbances (Fights, arguments, domestic disturbances).

WHAT SHOULD YOU EXPECT WHEN YOU CALL?

When you call 9-1-1 a dispatcher will ask you for specific information such as the location and the nature of the problem. They will also want to know other information that may be important to the call such as a vehicle description, suspect description, direction of travel, weapons involved and the type of weapon. For medical emergencies they may want to know if the subject is breathing, conscious, choking and in some cases will offer prearrival instructions. When it is safe to do so, the dispatcher may ask you to remain on the phone until assistance arrives. Remember that it is important for you to remain calm so that the dispatcher can help you.

For non-emergency request for police assistance call 933-3321, for non-emergency requests for fire or medical assistance call 933-3311. Examples of non-emergency calls include:

General information
Parking Complaints
Dog at large (if not posing and immediate threat to life or property)
Loud Music or Parties
Theft, Burglary, and Vandalism, that has not occurred recent to the time of discovery.

IF YOU WERE INJURED, WOULD YOUR CHILD KNOW HOW TO GET HELP?

Make sure your child knows their:

Name
Address
Phone number